Customer Testimonials
Josh did a great Job! Delivered purchase of my BMW X5 to Bend and picked up my trade.
I took my car in to diagnose what was wrong with my battery. Whole day went by no phone call. I called at 5pm. Found out they hadn’t even looked at my car yet. Didn’t know I had to make arrangements for me to get to work the next day. Glad I called. Called the next day and they still can’t figure out what’s wrong. After having the car for 8 hours. Needless to say I won’t be coming back here. Hoping my car gets fixed or I’m just going to take it elsewhere. Where ... Read More Google - Oct 15, 2026
Very pleasant to work with. Understood our wants and what we weren’t interested in and respected that. Went above and beyond to make sure we were happy with our purchase.
Beau was great to work with. My ask was to not receive the hard sell and he delivered. He also delivered against my needs in what I was looking for when it comes to my new lease. Also, Spencer was great when I finished out the paperwork. Great customer service all around!!!
Marcus and Spencer were awesome! They made the buying experience painless. I could not be happier. Great car at a great price!
Marcus Gray was great to work with at the Chrysler dealership. He was knowledgeable, patient, and made the entire process smooth and stress-free. Highly recommend asking for him if you’re in the market for a vehicle.
Beau was amazing and so was the rest of the team! Easy to work with. Definitely recommend! If you are looking for a new vehicle go ask for Beau!
Came here to set up and appointment to have my vehicles recall taken care of and to have them see what the air bag code on my vehicle was. They told me they would give me a call to set up an appointment in the next few days because my vehicle is a wheelchair accessible vehicle, they did tell me the code but couldn't give me a printout of the code for my mechanic.
Weeks go by, i havent heard back, so i call. They take down my information and tell me someone will call me later the same ... Read More Google - Jun 10, 2026
Everyone was very friendly, but Marcus especially was very kind and attentive to customers. 10/10. If you're looking for a good place to buy your car, this is the one. ⭐️⭐️⭐️⭐️⭐️✔️
Very friendly and accommodating, Marcus was very friendly and helped me get the deal I wanted, would highly recommend this place to anyone who is looking to buy a vehicle 10/10!
Best car buying experience I have ever had. They went above and beyond without me asking they found extra discounts on the car I was not aware of. I had fusion surgery a month before and could not travel to the dealership. They brought the car to me and took my trade, which they provided a great trade-in value. Highly recommend this dealership. Great communication and very responsive.
My wife and me recently purchased a Jeep Grand Cherokee from Victoria and Beau at the Gladstone location. We had a great time purchasing our vehicle and were well taken care of. They found the perfect vehicle for our family and were able to get us a good deal on a beautiful vehicle. Highly recommended!
Victoria Latini is a excellent sales representative from start to finish on our 2026 Ram 3500 special order vehicle. She always kept us informed throughout the entire sales process. I feel fortunate of choosing Victoria as our sales rep. I would choose her again for future sales.
I bought a work truck from Tonkin dodge in Milwaukee. Dianna Rodriguez was able to find the truck, answer all of my questions about it, send me videos of it, arrange a meeting to see it, and eventually have it delivered to my house over an hour away. Dave the manager was a straight shooter and made me a great deal as well. Everyone was great to work with from beginning to end. Fast easy process. I couldn’t recommend them more!
Marcus was one of the top 3 salesmen we've worked with in the past 40 years, honest, no xx, read out vibe and matched our style. He was a real pleasure to work with! Love our Toyota Tundra!
Dexter was super easy to work with & is an overall great guy! Highly recommend!!
Marcus was great to work with throughout the purchase process of our new Ram 1500! His honesty and sense of humor kept us laughing and enjoying our experience.
We came in with a vehicle in mind, but Marquis help to make sure it was perfect for us! He also got us a great deal, and was just overall great to work with. We had a great experience, and will definitely recommend working with him and this Tonkin location in the future!
Working with Marcus made my experience 10/10, I could not have asked for a better experience when purchasing a car. He made every part of buying a new car so smooth and easy! From viewing inventory to walking out with my keys, Marcus was fantastic! I would HIGHLY recommend Ron Tonkin Milwaukie and Marcus to anyone in the market for a new or used vehicle!
I usually dislike dealerships, but the interaction I had with Marcus made me feel comfortable coming in and to lease a vehicle . Ken thoroughly explained the process and paperwork, and their follow-up communication since my purchase has been appreciated
Low pressure dealership that was extremely easy to work with. They had many great options and our salesman Dexter was awesome!
We had a great experience and overall quick, hassle free car buying process. Would highly recommend sales person and dealership.
Bought a brand-new wrangler from this dealer. The car started having trouble, especially an electronic ticking noise from day 2 of ownership. The car was in the shop for 90+ consecutive days. The "Customer Retention Team" from Stellantis refused to check their voicemails, emails, or directly answer calls. The last (3rd attempt) trip to the dealership, I got sick of the lack of having a mode of transportation and took the car back, to look for a different service shop or a local mechanic. I checked the dashcam to see what sort of work attempts were done, because it would ... Read More DealerRater - Jan 22, 2026
I have been going to Jeep dealership for my oil changes since I bought my jeep renegade however, this one is the worst as right after they did my oil change, they must have either did something wrong to damage something because soon after this oil change, I had an oil leak. Why do I know this because I keep my garage floor clean and there were no oil drops whatsoever! At first I did not think anything of it, I am thinking they spilled oil or something like this but then the engine light comes on-So this is the ... Read More DealerRater - Oct 22, 2025
When I went to the restroom they tried to have my wife sign for my new truck with thousands of dollars of extra adons that the dealer installs.
Dianna was amazing and super helpful! She was very personable and honest. We would definitely recommend her in the future!
I had a good experience at Tonkin. Dave Chappell ( not the comedian) was awesome, He was not pressuring at all. He was honest and very easy to talk to. He followed through with everything that we discussed. I would definitely buy from This dealership again.
Just moved to Oregon from New Jersey and chose Ron Tonkin as my Portland dealer for service for my 2015 Jeep Cherokee Limited. I couldn’t be happier with their Express Lane service advisor Jonathan Plumb. He went over and above to take care of our needs and provide us with excellent customer service. We tried to call the other dealer in Portland called Time Chrysler Dodge, but they never answered their phone. Clearly not a good sign. Waiting room at Ron Tonkin is very comfortable, clean and snacks and drinks available. Techs seem very knowledgeable and thorough. Couldn’t be ... Read More Google - Jul 9, 2025
I’m really pleased with Ron Tonkin,Milo did a great job selling me my third vehicle he was very helpful in the process. Everyone there we’re professional and courteous .
Took our Fiat 500e in for AC work last summer. Inconvenient since they are the only Fiat dealership left in the state, but that's not their fault. Work took longer than promised, little to no followup to keep us informed as to what was going on. When the car was finally ready, they didn't even charge the car. This is standard practice for EV's at other dealerships - at least ensure sufficient charge to get home.
Worst part.... months later we discovered the HV battery shield had been removed and never replaced. The screws were all in ... Read More Google - May 8, 2025
Fast and efficient. Great price for a brand new vehicle. They stayed open till 3hrs after closing
Fast, easy experience and a awesome new truck! Go to get your next truck from these guys.
Dexter picked me up from the airport since I was an out of state buyer. Got me to the dealership and was able to quickly process the purchase. They even found another 2k rebate to apply to my truck purchase, so big win there! Clean, organized and professional.
My battery replacement showed $97 extra on the service invoice than the price at the parts department. I am still trying to get a paper document stating how many months the battery should last, length of free replacement, and % of amortization for each year for the new battery.
Updated 11/08/24: Terry Bryan called me and listened to my concerns. I left the dealership without battery warranty papers. Jose was told the service invoice was all that was available. I was not comfortable with that. Terry provided an email that listed all the info about the battery. We discussed the extra charge of $97 ... Read More Google - Nov 7, 2024
Tonkin Dodge did a fine job of repairing my Hornet.
Ben Gallagher is always on point, I appreciate the prompt service
Ben at Ron Tonkin is the best! I had my Jeep Gladiator recall preformed there and the service was friendly and concise!
Adam was so helpful! They did a great job with my truck, we’re knowledgeable about how to work with my warranty and got me a rental car with no issues! Highly recommend!! Thank you Adam and the team!
Ron Tonkin has treated me well over the years. I have bought 3 or 4 vehicles from them. This was a recall item that they replaced the high pressure fuel pump.
Nice work
Company truck with no heat/AC/ defrost,dropped off early morning,had a diagnosis later in the day, unfortunately part wasn't in stock,they were going to call around locally,guessing not available so had to order one . Got a call late Monday afternoon it was finished. Good communication,work performed in a timely manner,not sure you could ask for better service. Thank you to the folks who made it happen. Dennis
I have always had excellent experience in dealing with the service department. Always willing to go the extra mile to ensure everything is as it should be.
Flawless service, timely, polite, 5/5
Best service department I’ve ever been at. Top notch
After reading the reviews on the service department I may have dodge a bullet when they never returned my call for a quote to get work done on my Fiat Abarth. Left my review on their other Google result for the dealership
Showed up first thing this morning without an appt. And Gabriel was very accomadating and got me checked in, And an hour later my jeep was ready to go and even cheaper than last time.
The truck was finished on time and as expected. The service writer Adam was great.
They handled the service on time. Took the time to actually find out the issue..
Dealer is close to home. Convenient. I never did talk to Ben. I would have appreciated an explanation of the work done. Other than that, check in and check out was easy.
I found them very professional, timely expert, and very helpful in coming into. Make sure that my vehicle was running correctly.
Gabe was some of the best customer service I’ve ever received. He called me after my routine maintenance and oil change to let me know of the additional coverage in my plan, and was absolutely outstanding. Always top notch here!
Adam took me in at last minute as i was not from the area. Got my warranty done next day
The recall was done in a timely manner
Need to make sure the tire pressures are checked.
ABSOLUTELY HORRIBLE SERVICE & A BUNCH OF LIARS!
This is my SECOND review, because I deleted the first one after a manager reached out and promised to fix THEIR mistake. I came to buy a vehicle, I was not leaving without buying I drove 3 hours for it. I looked at my car and it was pouring rain I noticed what we thought were cracks on the sunroof but couldn’t tell for sure due to the down pour and the dark night sky. Their sales guy lied straight to our face and said no it’s not cracked it’s ... Read More DealerRater - Oct 23, 2024
Professional and helpful service.
Bradley guided the visit efficiently and kept me up to date on the progress.
The service writer was professional and very nice. He said the waiting time would be an hour or so. It was less than an hour. The waiting room was clean and coffee was good. Very pleased with their service in Milwaukee.
Easy and efficient. Very friendly.
The repair to my truck engine seems to fine, but the process took the dealer thre and a half months. In my opinion that was way to long.
Adam (and everyone else) was excellent at Ron Tonkin Chrysler! Perfect.
I recently purchased a new Renegade Altitude from Ron Tonkin in Gladstone and am happy to report that this was one of my all time best "car purchase" experiences ever!
I initially spoke with their internet sales manager Kathy who promised to pair me with the salesperson she felt was best suited to work me and she did exactly that. When I arrived at the dealership, I was greeted by Beau Thomas who was an absolute dream to work with. We immediately clicked and Beau was a gracious host and guide. He exercised excellent interpersonal skills by listening ... Read More Facebook - Oct 10, 2024
Service was done quickly and staff was a pleasure to work with.
I appreciate the prompt friendly service and scheduling. Thank you 😊
I had several service related and one tire replacement questions for Gabriel. He listened patiently, took notes and then when I had finished he asked a couple of questiond. He did some quick research then answered all of my questions. I am confident with his answers. When service was complete the service staff explained aspects of their tire program that I should have known. All is all, an excellent experience at a fair price.
Great service on a timely manner.
Had a great first time experience with Ron Tonkin Chrysler. There was a hiccup along the way, but the customer service Adam and the team showed was EXEMPLARY. Five star service for sure. Car issues are about as stressful an issue as there can be, and Adam did a fantastic job taking care of me. There is a dealership in Gresham that is much closer to our home (about 10 minutes), where I bought the car actually, but the service there has gone down hill. There's one guy there in particular that is so cocky and acts like you're ... Read More Google - Oct 3, 2024
Professional Speedy Clean Quick Convenient Free Lyft home Coffee was pretty good actually Text updates were spot on
Gabriel is very helpful I'm really happy to received service and explained from Gabriel
Update: i reached out to further discuss my dissatisfaction. No one answer and no one return my call. Stay away. Sad how this is the only fiat dealer.
My experience with this dealership was disheartening, bleak, and cold. My car was service for 4 months! It would had been much longer, and i probably would had been forgotten if I wasn't checking in. Checking on my car was awful, my "lead" person never kept me updated on my car's progress nor submitted the needed paperwork to my warranty in a timely manner. She didn't leave notes ... Read More Google - Sep 23, 2024
I went in about 3 or 4 weeks ago for a oil change and my 50,000 mile inspection paid almost $400 dollars, I was told the I needed new ball joints on both sides and was quoted 1900.00 dollars I made the appointment to get that done, when I showed up to the appointment he asked me why I was there and I was a little confused because I had made the appointment weeks earlier, he said he would have them look at my car to see if that was needed to be done which I was like okay, it was 4 hours later which I ... Read More Google - Sep 18, 2024
They did the recalls and were very informative. The service department said when my car would be ready and it was.
The Service department was excellent. Adam and the rest of the staff were very nice and very helpful.
Made a service appointment. Showed up on time and checked in repeating all of the info I had given over the phone when I made the appointment. Waste of my time as obviously nothing was documented. Okay sure. Handed over my keys only to be told it could be 3 weeks before they even looked at it! I told them that was super inconvenient for me to be without a car while it just sat on their lot. They told me they would try to expedite it. Got the online quote and approved it online via their portal. Days later I ... Read More Google - Sep 11, 2024
Ron Tonkin has been a nightmare of an experience since we first bought our car there. The car is/was a lemon. They couldn’t fix it, they kept it for months in their garage, they told us nothing was wrong with it. Then• once our extra warranty ran out that we paid 4000 extra for, they suddenly could diagnose it, and wanted to charge us 40,000 (totally not joking) to fix it. My husband and I are both in complete awe about what a horrible experience it has been to deal with this car dealership, and we will be taking them ... Read More Google - Sep 5, 2024
Good information about vehicles, friendly dealer. Didn't wait long from start to finish of buying a new car.
Terrible experience. Bad customer services. No notification at all. 2 hours of work for recall took a week leaving the car behind. Too much suffering. Will consider selling the car. Don’t want to even come close to this dealership. It’s a nightmare!
The service department is absolutely wonderful! All of the employees are knowledgeable, professional, and kind. Highly recommend!
It was a horrible experience. They had my truck for 3 weeks after I scheduled the appointment. No one ever called me and I had to leave 3 voicemails to finally get a call back. Rebecca didn’t get back to me until I asked to speak to a person and not just a voicemail. When I finally got the truck with a 2300 bill, the same issues persisted. They also gave me a quote for more issues that the truck probably doesn’t really need.
We will see if I get a call back regarding the problems I’m having after getting ... Read More Google - Aug 17, 2024
They were Great ! New Employee checked me in with help from a lady who was wonderful ! Took a little longer than expected for oil change and a 7 am appointment about 1 hour 45 min but the employees were very pleasent.
(Translated by Google) Poor service (Original) 服务差差差
Kept us informed of issues and cost. It was expensive but great service! Thank you for taking good care of us.
I have been in business since 1976, having purchase many different types of equipment over the years, I was really impressed with the professionalism that the Tonkin dealership and in particular store manager Jeremy & the salesperson I spoke to Jorge . I strongly recommend to anybody looking to purchase new vehicle.
